TWINLAB 60-DAY SATISFACTION GUARANTEE
At Twinlab Consolidation Corporation (“TCC”), we stand behind our products and quality controls. If for any reason you are not satisfied with a Twinlab product you purchased from us or one of our authorized sellers in the United States, you may request a refund or replacement product within 60 days of the date of purchase.
Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, the TCC 60-Day Satisfaction Guarantee is not available for products purchased from unauthorized sellers, including unauthorized internet sites. The Guarantee is also limited to original, end-user purchasers in the United States.
How To Claim The Guarantee
To submit a Guarantee request, please contact our Customer Service department by telephone at 1 (800) 645-5626 and have information available regarding where and when you purchased your product. You may be asked to provide proof of purchase, submit photos of your product or its packaging, or provide other information to assist TCC in processing your request.
You must submit your Guarantee request within 60 days of the date of original purchase.
TCC reserves the right to verify information, require a valid proof of purchase, require that you return the product at issue to TCC at your cost, and to deny Guarantee requests in its discretion in cases of suspected fraud or where TCC concludes that the purchaser has abused the TCC 60-Day Satisfaction Guarantee. TCC may amend or terminate the TCC 60-Day Satisfaction Guarantee at any time without notice.
If you have any questions regarding whether a seller is an authorized seller of our products, please contact us at 1 (800) 553-1896.
Effective: August 5, 2022