Privacy
Statement
General
Twinlab respects
the privacy of every individual who visits our websites or responds to our interactive
advertisements. This Privacy Statement outlines the information Twinlab will
collect and how we will use that information. This Statement will also instruct
you on what to do if you do not want your personal information collected or
shared when you visit Twinlab websites.
Personally-Identifiable Information
Twinlab will not
collect any personally-identifiable information about you (that is, your name,
address, telephone number, or email address) unless you provide it to us voluntarily.
If you do not want your personally-identifiable information collected, please do not submit it to us. If you have already submitted this information and would like for us to remove it from our records, please contact us at the e-mail address or phone number, listed at the bottom of this Statement. We will use reasonable efforts to delete your information from our existing files.
When you do provide us with personally-identifiable information, we may use that information in the following ways, unless stated otherwise: we may store and process that information to better understand your needs and how we can improve our products and services; we may use that information to contact you; and we may provide that information to third parties.
Children
Twinlab has no
intention of collecting any personally-identifiable information (that is, name,
address, telephone number, or email address) from individuals under thirteen
years of age. Where appropriate, Twinlab will specifically instruct children
not to submit such information on our websites or advertisements. If a child
has provided us with personally-identifiable information, a parent or guardian
of that child should contact us at the email address or phone number listed
at the bottom of this Statement if they would like this information deleted
from our records. We will use reasonable efforts to delete the child's information
from our existing files.
Non-Personally-Identifiable Information Collected Automatically
In some cases,
we may collect information about you that is not personally-identifiable. Examples
of this type of information include the type of Internet Browser you are using,
the type of computer operating system you are using, and the domain name of
the website from which you linked to our site or advertisement.
Information We May Place Automatically On Your Computer's Hard Drive
When you view
one of our websites or advertisements, we may store some information on your
computer. This information will be in the form of a "Cookie" or similar
file and will help us in many ways. For example, Cookies allow us to tailor
a website or advertisement to better match your interests and preferences. With
most Internet Browsers, you can erase Cookies from your computer hard drive,
block all Cookies, or receive a warning before a Cookie is stored. Please refer
to your Browser instructions or help screen to learn more about these functions.
Who to Contact
If you have submitted personally-identifiable information through a Twinlab
website or interactive advertisement, and would like that information deleted
from our records, please contact us at the e-mail address or phone number listed
below. We will use reasonable efforts to delete this information from our existing
files.
Further questions? Contact us at our email address, privacy@twinlab.com, or call us toll-free at 1-800-645-5626.